FULL GAME AHEAD / LAGOON SOFTWARE
TERMS OF SERVICE
Last updated:
January 27th, 2023
IMPORTANT - READ CAREFULLY
1. GENERAL TERMS
OF USE
1.1.
Your Agreement to These Terms of
Service. These Terms of Service (“Terms”) govern
your use of all videogames, websites, smart phone applications, Facebook®
applications, services, forums and/or internal messaging systems (collectively,
the "Services") created, licensed, promoted
or offered by Full Game Ahead or
Lagoon Software (collectively "FGA").
Your use of the Services constitutes your acceptance of these Terms. If you do
not agree to the Terms, you may not use the Services. The terms
"you," "your," and "yours" refer to you, the
visitor to or user of the Services. The terms "we," "us,"
and "our" refer to FGA.
1.2.
Updates to the Terms of Service. We have the right to update and/or
change these Terms without prior notice. When we do, we will revise the "last
updated" date at the top of these Terms. You should check these Terms frequently to see
recent changes. You agree that your
continued use of the Services after such changes have been published to the
Services shall constitute your acceptance of such revised Terms. This version of these Terms shall supersede
all earlier versions.
1.3.
Your License to Use the Services. Subject to these Terms, FGA grants
you a non-exclusive, limited, revocable, non-transferable, license to use the
Services, including the products, applications, content and material thereof,
for your personal, non-commercial use. The Services and their content may not
be reproduced, duplicated, copied, resold, sublicensed, or otherwise used in
whole or in part by you for commercial purposes. You may not modify, translate,
reverse-engineer, reverse-compile or decompile, disassemble or create
derivative works from any of the Services or their content. We reserve the right
discontinue the Services or to change the content of the Services in any way
and at any time, with or without notice to you, without liability.
1.4.
You Must Be Thirteen Years Old to
use the Services.
You must be at least thirteen years old to use the Services. If you are not at least thirteen (13) years
old, you are not allowed to use the Services.
By accessing the Services, you represent that you are at least thirteen
(13) years old.
1.5.
Compliance with other Terms of
Services.
If you access the Services through a social networking service (“SNS”),
such as Facebook®, you shall comply with the terms of service of the SNS as
well as these Terms. Your violation of
the terms of service of any applicable SNS shall constitute a violation of
these Terms.
2. ACCESS TO THE
SERVICES
2.1.
Registering to Use the Services. Before accessing or using the
Services, you may be required to create an account with FGA
("Account") or have a valid SNS account through which you connect to
the Services ("SNS Account"). You agree to provide true, accurate and complete
information about yourself (“Account Information”) when creating the Account
or, in the case of an SNS Account, you agree that the Account Information
contained in your SNS Account is true, accurate and correct. You agree to update the Account Information
contained in your Account and/or SNS Account so that it is true, accurate and
complete whenever you are using the Services.
2.2.
Multiple Accounts. You may not have more than one
Account or more than one SNS Account on any single SNS at any given time. You shall not create an Account or SNS
Account using a false identity or information or on behalf of someone other
than yourself. In the event of a dispute
as to any Account or SNS Account, we will consider the Authorized Account Holder
of the email address used to register to be the owner and responsible party for
the Account or SNS Account. The “Authorized
Account Holder” is the natural person assigned an email address by an Internet
access provider, online service provider or other organization responsible for
assigning email addresses for the domain associated with the submitted address.
2.3.
Termination of Your Access to the
Services. You are solely and entirely responsible
for all activities that occur under your Account or SNS Account. We reserve the right to terminate your access
to the Services and/or your Account for any reason, including if we have
reasonable grounds to suspect that you have failed to comply with these Terms.
2.4.
Preservation of game data.
In accordance with our privacy policy and
the provisions of the General Data Protection Rules: The main data of your
player's account and your personal data are kept for 10 years following your
date of last account update. Your current game data are destroyed 45 days
(forty-five days) after your last played game. Your personal Facebook data are
destroyed immediately at the end of each game session.
3. IN-GAME VIRTUAL
CURRENCY AND VIRTUAL ITEMS
3.1.
Virtual Items. The Services may include an
opportunity for you to earn, buy or use in-game items such as “pearls,” “energy,”
“sublives,” “gems,” or “points” (“Virtual Items”). In some
circumstances, you may pay money to obtain Virtual Items. Virtual Items
are not real money and do not have monetary value.
3.2.
Restrictions on Virtual Items. Virtual Items obtained via the
Services are provided to you under a limited, personal, revocable,
non-transferable, non-sublicenseable license to use within the Services. You
have no property interest, right or title in or to any such Virtual
Items. You shall not rent, lease, sell, trade, gift, bequeath or
otherwise transfer your Account, SNS Account or any Virtual Items to anyone
without FGA’s written permission.
3.3.
Forfeiture of Virtual Items. Virtual Items are forfeited if we,
in our sole discretion, terminate your Account or access to the Services or
discontinue availability of any of the Services. Virtual Items are forfeited if
you disconnect your SNS Account from the Services.
3.4.
Purchasing Virtual Items. Price and availability of Virtual
Items are determined by FGA in its sole discretion and are subject to change
without notice. We reserve the right,
without prior notification, to limit the order quantity on any Virtual Items
and/or to refuse to provide you with any Virtual Items. We generally deliver Virtual Items to your
Account or SNS Account within ten (10) minutes after you purchase them. If Virtual Items have not been properly
delivered to your Account or SNS Account, please contact our customer service
department using the internal messaging system within any of our games for a
full refund of any Virtual Items that were not delivered. There are no refunds after Virtual Items are
delivered. You agree that all sales of
Virtual Items are final.
4. ONLINE CONTENT
AND CONDUCT
4.1.
Communication Channels. The Services may include
opportunities to communicate on online forums, internal messaging,
the Coin Pusher Facebook® page, the
Prize Fiesta Facebook® page, the Prize Blast Facebook® page and/or in-app
forums (“Communication Channels”). To
access one of our Communication Channels, you must register for an Account with
FGA or access the Services via a SNS Account.
4.2.
User Content. Communication Channels may allow
you to transmit writings, photos, graphics, comments, suggestions, files, links
or other materials (collectively "User Content"). You shall not use any Communication Channels
to transmit or publish any User Content that: (1) you do not have the right to
use or which violates a third party's rights, including without limitation any
privacy, publicity or intellectual property rights; (2) is unlawful, untrue,
defamatory, abusive, tortious, threatening, harmful, obscene, indecent, advertising
firearms or illegal drugs, homophobic, antisemitic or christianophobic,
racist or pornographic; (3) would
constitute or encourage a criminal offense; (4) contains any viruses, worms or
similar software; (5) is harassing to other users or us; and/or (6) is
otherwise objectionable to us in our sole discretion. You agree not to submit or distribute User
Content that includes personal information about another person without that
person's consent. You agree not to impersonate nor falsely state or represent
your identity in any Communication Channel.
4.3.
Viewing or Receiving User Content. You agree that by using the
Communication Channels and/or Services you may be exposed to User Content that
is indecent, explicit, and/or offensive. You bear all risks associated with use
of the Communication Channels and Services. You agree that by using the
Communication Channels and Services and/or applications that under no
circumstances will we be liable in any way for any damage or loss of any kind
incurred as a result of User Content.
4.4.
Non-Commercial Use of the
Communication Channels.
You many only use the Communication Channels in a noncommercial manner.
You shall not distribute or otherwise publish on any Communication Channel any
material containing any solicitation, promotion or advertising for goods or
services.
4.5.
Other Restrictions on Communication
Channels. You agree not to use any data mining tools
or automation tools such as spiders, crawlers, scripts, bots, or any automated
method of recording information in any Communication Channel. You agree not to engage in or facilitate the
transmission of unsolicited mass mailing or "spamming" using any
Communication Channel. You agree not to collect personal information
about others using any Communication Channel.
4.6.
Grant of License to FGA. By transmitting User Content via
any Communication Channel, you grant and/or warrant that all owners of any such
User Content have expressly granted to FGA a fully paid, royalty-free,
non-exclusive, irrevocable, worldwide, unconditional, perpetual, right and
license to use, reproduce, modify, publish, and distribute all such User
Content and/or to incorporate such materials in other works in any form, media,
technology now known or later developed.
4.7.
Monitoring Communication Channels. We shall have the right, but not
the responsibility, in our sole discretion, to monitor and/or remove any User
Content transmitted by you via the Communication Channels that we believe to be
harmful or offensive, or to otherwise violate these Terms or any other terms
and conditions which we may institute from time to time.
4.8.
We Do Not Endorse User Content. Any opinions, advice, statements,
services, offers or other information or content expressed or made available by
third parties in the Communication Channels are those of the respective
author(s) or distributor(s) and not of FGA.
4.9.
Cheating. Do not cheat when using any of the
Services. Cheating is a violation of
these Terms. If you use or attempt to
use any cheat engine, software, device or process to tamper with or affect the
operation of any of the Services or to gain an unfair advantage or by taking advantage
of a breach over us or any other user of the Services, your account will be
immediately closed. Any attempt to
deliberately damage or undermine the legitimate operation of the Services is a
violation of criminal and civil laws.
Should such an attempt be made, we will seek damages or other remedies
from any person engaging in such conduct.
5. FGA LOYALTY PROGRAMS FOR GOOGLE® PLAY APPS
FGA offers loyalty programs (“Loyalty Programs”) for users of its Prize Fiesta
and Prize Blast games that play the games using the Prize Fiesta and Prize
Blast applications downloaded from the Google® Play Store. Loyalty Programs
are not available for users of the Prize Fiesta or Prize Blast applications
downloaded from the Apple® App Store. The Loyalty Programs are subject to
the following terms and conditions.
5.1. Overview. The
Loyalty Programs allow users of the Prize Fiesta and Prize Blast games to
receive rewards for using the games. The Loyalty Programs give users the opportunity
to accumulate reward points for performing certain actions in the Prize Blast
and Prize Fiesta games and for time spent playing the games. Users may exchange
reward points for rewards provided they comply with the rules and requirements
set out in these Terms. REWARD
POINTS ARE NOT AWARDED BASED ON SKILL OR CHANCE. NEITHER THE DOLLARS IN A
USER’S IN-GAME “PIGGY BANK” NOR A USER’S IN-GAME SCORES AFFECT A USER’S ABILITY
TO RECEIVE REWARDS. USERS DO NOT NEED TO UNLOCK THE PRIZE CAVERN OR USE THE VIRTUAL
MONEY IN THEIR PIGGYBANK TO CLAIM REWARDS; REWARD POINTS ARE THE ONLY UNIT
WHICH CAN BE EXCHANGED TO CLAIM REWARDS. PLEASE BE ADVISED THAT THE LOYALTY PROGRAMS SET
FORTH IN THIS AGREEMENT ARE BASED UPON FIXED RATIOS OUTLINED IN THE SECTION 5.3
FOR THE PRIZE FIESTA GAME AND IN THE SECTION 5.4 FOR THE PRIZE BLAST GAME. PLEASE READ THESE TERMS CAREFULLY.
5.2. Eligibility.
Users that do not meet the eligibility requirements stated in these Terms are
not eligible to receive a reward. The Loyalty Programs are open to legal
residents of, who reside within, ALABAMA, ALASKA, ARIZONA, ARKANSAS,
CALIFORNIA, COLORADO, CONNECTICUT, DELAWARE, DISTRICT OF COLUMBIA, GEORGIA,
HAWAII, IDAHO, ILLINOIS, INDIANA, IOWA, KANSAS, KENTUCKY, LOUISIANA, MAINE,
MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSISSIPPI, MISSOURI, MONTANA,
NEBRASKA, NEVADA, NEW HAMPSHIRE, NEW JERSEY, NEW MEXICO, NORTH CAROLINA, NORTH
DAKOTA, OHIO, OKLAHOMA, OREGON, PENNSYLVANIA, SOUTH CAROLINA, SOUTH DAKOTA,
TENNESSEE, TEXAS, UTAH, VERMONT, VIRGINIA, WASHINGTON, WEST VIRGINIA,
WISCONSIN, WYOMING, ALBANIA, ALGERIA, AMERICAN SAMOA, ANDORRA, ANGOLA,
ANGUILLA, ANTIGUA AND BARBUDA, ARGENTINA, ARMENIA, ARUBA, AUSTRALIA, AUSTRIA,
AZERBAIJAN, BAHAMAS, BAHRAIN, BANGLADESH, BARBADOS, BELARUS, BELGIUM, BERMUDA,
BOLIVIA, BOSNIA AND HERZEGOVINA, BRAZIL, BRUNEI DARUSSALAM, BULGARIA, CAMBODIA,
CANADA, CAPE VERDE, CAYMAN ISLANDS, CHILE, COLOMBIA, COOK ISLANDS, COSTA RICA,
CROATIA, CYPRUS, CZECH REPUBLIC, DENMARK, DOMINICAN REPUBLIC, ECUADOR, EGYPT,
ESTONIA, FIJI, FINLAND, FRANCE, FRENCH GUIANA, FRENCH POLYNESIA, FRENCH
SOUTHERN TERRITORIES, GEORGIA, GERMANY, GHANA, GIBRALTAR, GREECE, GRENADA,
GUADELOUPE, GUAM, GUATEMALA, HOLY SEE VATICAN CITY STATE, HUNGARY, ICELAND,
INDIA, INDONESIA, IRELAND, ITALY, JAMAICA, JORDAN, KAZAKHSTAN, KENYA, KUWAIT,
LATVIA, LEBANON, LIECHTENSTEIN, LITHUANIA, LUXEMBOURG, MACAO, MACEDONIA,
MADAGASCAR, MALAYSIA, MALDIVES, MALTA, MARTINIQUE, MAYOTTE, MEXICO, MICRONESIA,
MOLDOVA, MONACO, MONTENEGRO, MOROCCO, MOZAMBIQUE, MYANMAR, NAMIBIA,
NETHERLANDS, NETHERLANDS ANTILLES, NEW CALEDONIA, NEW ZEALAND, NICARAGUA,
NORWAY, PAKISTAN, PALAU, PANAMA, PAPUA NEW GUINEA, PARAGUAY, PERU, PHILIPPINES,
POLAND, PORTUGAL, QATAR, REUNION ISLAND, ROMANIA, RUSSIAN FEDERATION, SAINT
LUCIA, SAINT PIERRE AND MIQUELON, SAINT VINCENT AND THE GRENADINES, SAMOA, SAN
MARINO, SAUDI ARABIA, SERBIA, SEYCHELLES, SINGAPORE, SLOVAKIA, SLOVENIA, SOUTH
AFRICA, SPAIN, SRI LANKA, SWAZILAND, SWEDEN, SWITZERLAND, TAIWAN, PROVINCE OF
CHINA, THAILAND, TRINIDAD AND TOBAGO, TUNISIA, TURKEY, UKRAINE, UNITED ARAB
EMIRATES, UNITED KINGDOM, URUGUAY, VANUATU, VIETNAM, BRITISH VIRGIN ISLANDS, OR
WALLIS AND FUTUNA.
Users must be at least eighteen (18) years of age or the
age of majority in their place of residence, whichever is greater, to receive a
reward. Only users of the Prize Fiesta and Prize Blast games downloaded from
the Google® Play Store are eligible to participate. Users of the Prize Fiesta
or Prize Blast applications that were downloaded from the Apple® App Store are not
eligible to participate or receive a reward.
5.3. The Prize
Fiesta Loyalty Program.
5.3.1. Earning
reward points in the Prize Fiesta loyalty program. Users can use only one account to accumulate
reward points and can earn reward points by performing any of the following
actions in the Prize Fiesta game. NONE OF THESE ACTIONS TAKEN WITHIN THE PRIZE
FIESTA GAME ARE AFFECTED BY, NOR RELATED TO, USERS' PERFORMANCE OR RANDOM
OUTCOMES; PLEASE READ THIS SECTION CAREFULLY:
- Users earn one
million seven hundred fifty thousand (1,750,000) reward points by playing their
first game until the end. The points are delivered when users win or lose this
first game.
- Users earn one
hundred thousand (100,000) reward points when logging into the game: this
action consists of launching the game and waiting for the app to display the
main interface. Users are limited to receiving these reward points once per
day, a day starting at 6:00AM CET.
- Users earn three
thousand eight hundred (3,800) reward points by playing any game until the end.
The points are delivered when users win or lose a game. Users are limited to
receiving these reward points once every forty-five (45) minutes.
- Users earn
reward points for any in-app purchases completed within the game. Twenty-five
thousand (25,000) reward points are awarded for each US cent ($ 0.01) (or the
equivalent in any other currency) received by FGA for in-app purchases, net of
commissions paid to the Google® Play Store. Users do not earn reward points for
money spent on any taxes, including any value added tax.
- Users earn three
million (3,000,000) points for completing their social profile for the first
time within the app. This action consists of providing a nickname and a profile
picture to the app in compliance with Section 4.2 above.
- Users earn three
million (3,000,000) points for validating their email address for the first
time. This action consists of providing their address in the profile section
and clicking on the confirmatory link in the email they will receive at the email
address they provided.
- Users earn twenty-two
thousand five hundred (22,500) points for watching any Rewarded Video within
the game in full. A “Rewarded Video” is an in-game video that gives users
additional virtual currency. Users are limited to receiving these reward points
once every two (2) hours.
- Users earn ten
thousand (10,000) points for watching any non-Rewarded Video within the game in
full. Users are limited to receiving these reward points once every two (2) hours.
5.3.2. Rewards
for the Prize Fiesta loyalty program. Users
can redeem their reward points at any time for any of the rewards shown in the
table below.
Reward no. |
Descriptive reward name |
ARV** |
Reward points required |
|
|
1 |
Smart watch |
$ 90.00 |
522,000,000 |
||
2 |
Smart Speaker |
$ 120.00 |
1,044,000,000 |
||
3 |
Premium Bluetooth Speaker |
$ 260.00 |
3,016,000,000 |
||
4 |
Xbox one S |
$ 300.00 |
3,480,000,000 |
||
5 |
Ipad |
$ 330.00 |
2,871,000,000 |
||
6 |
Nintendo Switch |
$ 340.00 |
2,958,000,000 |
||
7 |
40 inch TV |
$ 350.00 |
3,045,000,000 |
||
8 |
Sony Play Station 4 |
$ 400.00 |
6,960,000,000 |
||
9 |
Drone |
$ 440.00 |
3,828,000,000 |
||
10 |
I Roomba vacuum cleaner robot |
$ 500.00 |
4,350,000,000 |
||
11 |
High-end electric scooter |
$ 550.00 |
4,785,000,000 |
||
12 |
Samsung S20 FE smartphone |
$ 560.00 |
4,872,000,000 |
||
13 |
HD Projector |
$ 700.00 |
6,090,000,000 |
||
14 |
Iphone 13 |
$ 800.00 |
6,960,000,000 |
||
15 |
Touchscreen Backlit Keyboard Laptop |
$ 1,000.00 |
11,600,000,000 |
||
16 |
Iphone 13 pro |
$ 1,050.00 |
9,135,000,000 |
||
17 |
Smart Cooking Chef machine |
$ 1,200.00 |
10,440,000,000 |
||
18 |
Microsoft surface pro |
$ 1,800.00 |
15,660,000,000 |
||
19 |
Curved TV |
$ 3,000.00 |
26,100,000,000 |
||
20 |
Mac Book pro |
$ 3,200.00 |
27,840,000,000 |
||
21 |
Ford Fiesta |
$15,000.00
|
130,500,000,000 |
** Approximate Retail Value in United States Dollars.
5.4. The Prize
Blast Loyalty Program.
5.4.1. Earning reward
points in the Prize Blast loyalty program. Users
can use only one account to accumulate reward points and can earn reward points
by performing any of the following actions in the Prize Blast game. NONE OF THESE
ACTIONS TAKEN WITHIN THE PRISE BLAST GAME ARE AFFECTED BY, NOR RELATED TO,
USERS' PERFORMANCE OR RANDOM OUTCOMES; PLEASE READ THIS SECTION CAREFULLY:
- Users earn one
million seven hundred fifty thousand (1,750,000) reward points by playing their
first game until the end. The points are delivered when users win or lose this
first game.
- Users earn one
hundred thousand (100,000) reward points when logging into the game: this
action consists of launching the game and waiting for the app to display the
main interface. Users are limited to receiving these reward points once per
day, a day starting at 6:00AM CET.
- Users earn three
thousand eight hundred (3,800) reward points by playing any game until the end.
The points are delivered when users win or lose a game. Users are limited to receiving
these reward points once every forty-five (45) minutes.
- Users earn
reward points for any in-app purchases completed within the game. Twenty-five
thousand (25,000) reward points are awarded for each US cent ($ 0.01) (or the
equivalent in any other currency) received by FGA for in-app purchases, net of
commissions paid to the Google® Play Store. Users do not earn reward points for
money spent on any taxes, including any value added tax.
- Users earn
three million (3,000,000) points for completing their social profile for the
first time within the app. This action consists of providing a nickname and a
profile picture to the app in compliance with Section 4.2 above.
- Users earn
three million (3,000,000) points for validating their email address for the
first time. This action consists of providing their address in the profile
section and clicking on the confirmatory link in the email they will receive at
the email address they provided.
- Users earn twenty-two
thousand five hundred (22,500) points for watching any Rewarded Video within
the game in full. A “Rewarded Video” is an in-game video that gives users
additional virtual currency. Users are limited to receiving these reward points
once every two (2) hours.
- Users earn ten
thousand (10,000) points for watching any non-Rewarded Video within the game in
full. Users are limited to receiving these reward points once every two (2) hours.
5.4.2. Rewards
for the Prize Blast loyalty program. Users
can redeem their reward points at any time for any of the rewards shown in the
table below.
Reward no. |
Descriptive reward name |
ARV** |
Reward points required |
|
|
1 |
Smart watch |
$ 90.00 |
522,000,000 |
||
2 |
Fujifilm Instax Mini 11 |
$ 110.00 |
957,000,000 |
||
3 |
Smart Speaker |
$ 120.00 |
1,044,000,000 |
||
4 |
Premium Bluetooth Speaker |
$ 260.00 |
3,016,000,000 |
||
5 |
Oculus Quest 2 128Go |
$ 300.00 |
2,610,000,000 |
||
6 |
Nespresso Vertuo |
$ 300.00 |
2,610,000,000 |
||
7 |
3D Printer |
$ 300.00 |
2,610,000,000 |
||
8 |
Ipad |
$ 330.00 |
2,871,000,000 |
||
9 |
Nintendo Switch |
$ 340.00 |
2,958,000,000 |
||
10 |
40 inch TV |
$ 350.00 |
3,045,000,000 |
||
11 |
Sony Play Station 5 |
$ 400.00 |
6,960,000,000 |
||
12 |
Drone |
$ 440.00 |
3,828,000,000 |
||
13 |
Xbox serie X |
$ 460.00 |
8,004,000,000 |
||
14 |
I Roomba vacuum cleaner robot |
$ 500.00 |
4,350,000,000 |
||
15 |
High-end electric scooter |
$ 550.00 |
4,785,000,000 |
||
16 |
Samsung S20 FE smartphone |
$ 560.00 |
4,872,000,000 |
||
17 |
Dyson Vaccum |
$ 580.00 |
5,046,000,000 |
||
18 |
HD Projector |
$ 700.00 |
6,090,000,000 |
||
19 |
Iphone 13 |
$ 800.00 |
6,960,000,000 |
||
20 |
Touchscreen Backlit Keyboard Laptop |
$ 1,000.00 |
11,600,000,000 |
||
21 |
Samsung Galaxy Z Flip 3 5G Unlocked |
$ 1,050.00 |
9,135,000,000 |
||
22 |
Curved TV |
$ 3,000.00 |
26,100,000,000 |
||
23 |
Mac Book pro |
$ 3,200.00 |
27,840,000,000 |
||
24 |
Ford Fiesta |
$15,000.00
|
130,500,000,000 |
** Approximate Retail Value is stated in United States
Dollars.
5.5. Additional Rules and Limitations for the Loyalty Programs.
5.5.1. Checking
the points balance. Users
can view the number of reward points they have accumulated at any time. To view
a user’s reward points, send a request to FGA customer service using the in-app
messaging system and include your user’s public player number. A user’s public
player number is accessed in the “settings” area, accessible from the main menu
of the Prize Fiesta and Prize Blast apps.
5.5.2. Redeeming
reward points. Users
can redeem their reward points at any time. To claim a reward, users must have
accumulated the number of reward points required for the corresponding reward,
as shown in the tables above. To request an exchange of reward
points for a reward, users:
Use the prize cavern and in-game “bottles” in Prize Blast or
“Prize points” in Prize Fiesta to select the reward they want. The number of
bottles and Prize points needed is recalculated in real time by our algorithm
to accurately match the necessary reward points and the missing “bottles” in
Prize Blast or “Prize points” in Prize Fiesta needed to claim the reward they’ve
unlocked. After each reward redemption, the corresponding reward points are
deducted from the user’s reward point account. IF YOU HAVE ENOUGH REWARD POINTS
TO CLAIM A REWARD BUT FIND YOURSELF UNABLE TO DO SO USING THE ABOVE PROCESS,
THEN PLEASE CONTACT OUR CUSTOMER SERVICE TEAM USING THE IN-APP MESSAGING
SERVICE. OUR TEAM WILL BE ABLE TO MANUALLY TRIGGER THE DELIVERY PROCESS OF YOUR
REWARD, SO LONG AS IT IS IN ACCORDANCE WITH THE TERMS AND CONDITIONS PROVIDED
IN THESE RULES.
5.5.3. Shipping. To
receive a reward, users must provide FGA with a valid mailing address, email
address, phone number and other contact information reasonably requested by FGA.
Users must electronically sign the document (“affidavit of
eligibility/compliance & liability/publicity release”) provided by FGA and provide a copy of their photo
identification with address or a photo identification and a proof of address
indicating their current address (for example, a scan or picture of a utility
bill) ("Supporting Documents"). FGA reserves the right, in its sole
discretion, to cancel the delivery in the event that: (a) the user is
unreachable; (b) the user does not respond to the notifications and messages
within thirty six (36) hours after FGA sends them; (c) the user fails to fully
complete, electronically sign and return the Supporting Documents within thirty
six (36) hours after FGA provides the Supporting Documents to be completed; (d)
the user declines acceptance of the reward; or (e) if in FGA determination, the
user has not complied with these rules. Users should receive their reward
within sixty (60) days of returning the Supporting Documents (and generally
within ten (10) days). Sponsor has no responsibility for a user inability or
failure to accept or utilize a reward as described herein. FGA will bear the delivery costs associated with
delivering rewards to you, provided that, delivery occurs at addresses located
in the states and countries identified in Section 5.2 above. FGA will only
deliver to addresses located in the states and countries identified in Section
5.2 above. Users must inform the FGA customer service department of a change of
address before requesting their rewards and users must collect their rewards
when delivered. If a reward is returned, any additional delivery fee shall be
paid by users. A portion of the reward points will be deducted from
your account if you choose to request a manual trigger by our customer service
and the manual monitoring during the shipping process.
5.5.4. Substitutions. FGA, at its sole discretion, may substitute
the rewards identified above with rewards of equal or greater value or provide
the user with the approximate retail value (in USD) of the reward they select
in the user’s local currency. To be eligible to receive a monetary reward,
users must have or create a PayPal account. FGA will send monetary rewards to a
user’s PayPal account.
5.5.5. Reward
points have no monetary value and are non-transferrable. Although
reward points can be exchanged for rewards, they have no monetary value, users
do not own them, users cannot transfer them to anyone else, they are not
currency, they do not represent currency and they cannot be exchanged for
money. Reward points accumulated in the Prize Blast loyalty program may not be
used in the Prize Fiesta loyalty program. Reward points accumulated in the
Prize Fiesta loyalty program may not be used in the Prize Blast loyalty
program.
5.5.6. Time zone;
counting days. Days are counted
based on the Central European Time, CET.
5.5.7. Forfeiture
of reward points. The use of any
robotic, automatic, macro, programmed, third party or similar methods to
accumulate reward points is prohibited and the use, or attempted use, of such
methods may result in the cancellation, termination or modification of the
Loyalty Programs, disqualification of the user utilizing the methods and/or the
forfeiture of the offending user’s reward points with the suspension of the
user’s accounts.
5.5.8. Termination
of Loyalty Programs; amendments. The
Loyalty Programs will terminate on December 31st, 2033, or at such
earlier or later date that FGA may determine and provide notice of by amending
these Terms (“Termination Date”). Beginning on the Termination Date, users will
no longer be able to accumulate reward points. Users will have three hundred
and sixty-five (365) days after the Termination Date to redeem their reward
points for rewards by following the procedures set out above. If a user fails
to redeem their reward points within three hundred and sixty-five (365) days
after the Termination Date, the user will forfeit their reward points.
6. FGA SWEEPSTAKES
6.1. Some of our games provide the opportunity for you to participate in one or
more sweepstakes that we sponsor (“FGA Sweepstakes”). You may
receive prizes by participating in and winning an FGA
Sweepstakes. FGA Sweepstakes are subject to their respective
official rules, which can be found at https://www.full-game-ahead.com/sweepstakes/.
6.2. APPLE® DISCLOSURES: FGA
Sweepstakes are not in any manner sponsored, endorsed, administered by, or
associated with Apple®.
6.3. GOOGLE® PLAY STORE USERS: FGA SWEEPSTAKES
ARE NOT AVAILABLE ON APPS DOWNLOADED FROM THE GOOGLE PLAY STORE®. If you are
interested in real life gifts and have downloaded the Prize Fiesta® App or the
Prize Blast® App from the Google Play Store®, please read section 5 “FGA
LOYALTY PROGRAMS FOR GOOGLE® PLAY APPS” above.
7.
PRIVACY
FGA is committed to protecting your personal information and adhering to
the principles of the General Data Protection Regulation (GDPR). We take great
care to ensure that your personal information is collected, stored, and
processed in accordance with GDPR standards. We take appropriate security
measures to protect your personal information from unauthorized access,
alteration, disclosure or destruction. We also strive
to ensure that your personal information is accurate and up to date and we will
provide you with the means to keep it up to date. We will never share your
personal information with any third-party without your prior consent and we
will not use your personal information for any purposes other than those stated
in our Privacy Policy. Our detailed privacy policy outlines how we collect,
store, use, and process your personal information. This privacy policy can be
found at the following address: https://www.full-game-ahead.com/privacypolicy/
8.
TITLE
Unless otherwise specified in these Terms, any and all title, ownership,
rights, and intellectual property rights in and to the Services, including all
materials and content therein, shall remain in FGA and/or its suppliers and are
protected by the copyright laws of the United States and international
copyright treaties. The names and logos, and other graphics, logos, icons, and
service names associated with the Services are trademarks, registered
trademarks or trade dress of FGA or its licensors. You may not use, copy,
transmit, modify, distribute, or create any derivative works from the Services,
or any material or content contained therein.
9. DISCLAIMER OF
WARRANTY AND LIMIT OF LIABILITY
THE SERVICES, INCLUDING ALL CONTENT PROVIDED WITH THEM, ARE PROVIDED
"AS IS" WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, FGA
DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. THE ENTIRE RISK, INCLUDING, WITHOUT
LIMITATION, ANY DAMAGE TO YOUR COMPUTER HARDWARE OR SOFTWARE, ARISING OUT OF
THE USE OF THE SERVICES REMAINS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY
LAW, FGA, THEIR LICENSORS OR SUPPLIERS AND ANY OF THEIR EMPLOYEES, CONTRACTORS,
OFFICERS, DIRECTORS OR SHAREHOLDERS SHALL NOT BE LIABLE FOR ANY COMPENSATORY,
DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER
DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS
PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OTHER PECUNIARY
LOSS OR DAMAGE TO YOUR COMPUTER HARDWARE OR SOFTWARE) ARISING OUT OF THESE
TERMS OR THE USE OF OR INABILITY TO USE THE SERVICES, EVEN IF FGA HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU AGREE THAT YOUR SOLE AND
EXCLUSIVE REMEDY FOR ANY DISPUTE WITH FGA, THEIR LICENSORS OR SUPPLIERS IS TO
STOP USING THE SERVICES AND TO CANCEL YOUR ACCOUNT. YOU ACKNOWLEDGE AND AGREE THAT FGA IS NOT
LIABLE FOR ANY ACT OR FAILURE TO ACT ON THEIR OWN PART, OR FOR ANY CONDUCT OF,
OR COMMUNICATION OR CONTENT POSTED WITHIN THE SERVICES. IN NO EVENT SHALL FGA OR THEIR EMPLOYEES’,
CONTRACTORS’, OFFICERS’, DIRECTORS’ OR SHAREHOLDERS’ LIABILITY TO YOU EXCEED
THE AMOUNT THAT YOU PAID TO FGA FOR THE SERVICES. IN THE EVENT A STATE OR JURISDICTION DOES NOT
ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, FGA LIABILITY SHALL BE
LIMITED TO THE FULL EXTENT PERMITTED BY LAW. YOU FURTHER ACKNOWLEDGE THAT FGA IS NOT
LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD FGA LIABLE, FOR THE CONDUCT OF THIRD
PARTIES, INCLUDING OTHER USERS OF THE SERVICES AND OTHER EXTERNAL SITES, AND THAT
THE RISK OF USING OR ACCESSING EXTERNAL SITES RESTS ENTIRELY WITH YOU.
10. TERMINATION
You and FGA have the right to terminate or cancel your Account, if
applicable, at any time for any reason. No notice shall be required from FGA
prior to termination of your Account. Virtual Items are unconditionally forfeited
if your Account or SNS Account used to access the Services is terminated or
suspended for any reason or if FGA discontinues the applicable Services.
11. NO
ASSIGNMENT
These Terms and the licenses granted to you herein are personal to you, and
may not be assigned without FGA's express written consent.
12. COPYRIGHT
INFRINGEMENT NOTIFICATION PROCEDURE
FGA’s designated agent for notice of claims of copyright infringement
related to FGA, Prize Fiesta, Coin Pusher, Prize Blast, and all affiliated web
pages (collectively, the "FGA Properties") is as follows:
The Law Firm of
Sausser Summers PC,
2 Rosedale Dr.
, Charleston, SC 29407 USA *Office accessible by appointment only
Email: info@onlinetrademarkattorneys.com.
Pursuant to Title 17, United States Code, Section 512(c)(3), a notification of
claimed infringement related to any of the FGA Properties must be a written
communication addressed to the designated agent as set forth above, and must
include substantially all of the following:
·
A physical or electronic signature
of the owner (or person authorized to act on behalf of the owner) of an
exclusive right that is allegedly infringed;
·
Specific identification of the
copyrighted work claimed to have been infringed, or if multiple copyrighted
works are covered by a single notification, a list of each copyrighted work
claimed to have been infringed;
·
Information related to the work(s)
reasonably sufficient for FGA to promptly locate the work (e.g.
title of work, location within the FGA Properties, etc.);
·
Information reasonably sufficient to
permit FGA to directly contact the complaining party, such as a complete name
and address, telephone number, and an email address;
·
A statement that the complaining
party has a good faith belief that use of the work(s) in the manner complained
of is not authorized by the copyright owner, its agent, or the law;
·
A statement requesting that FGA take
a specific act with respect to the alleged infringement (e.g., removal, access
restricted or disabled); and
·
A statement that the information in
the notification is accurate, and under penalty of perjury, that the
complaining party is authorized to act on behalf of the owner of an exclusive
right that is allegedly infringed.
13. MISCELLANEOUS
a.
Arbitration & Jurisdiction. You and FGA agree that the exclusive remedy for all disputes and claims
relating in any way to, or arising out of, these Terms, the Services, or your
use of the Services shall be final and binding arbitration. The arbitration
shall be conducted by a single arbitrator under the Commercial Arbitration
Rules of the American Arbitration Association ("AAA") and AAA’s
Supplementary Procedures for Consumer Related Disputes ("AAA Consumer
Rules"). To the fullest extent permitted by law: no arbitration under
these Terms shall be joined to any other arbitration, including any arbitration
involving any other current or former user of the Services; no class
arbitration proceedings shall be permitted; no finding or stipulation of fact
in any other arbitration, judicial or similar proceeding may be given
preclusive or collateral estoppel effect in any arbitration hereunder (unless
determined in another proceeding between you and FGA); and no conclusion of law
in any other arbitration may be given any weight in any arbitration hereunder.
You and FGA must commence an arbitration by filing a demand for
arbitration with the AAA within ONE (1) YEAR after the date the party asserting
the claim first knows or reasonably should know of the act, omission or default
giving rise to the claim; and there shall be no right to any remedy for any
claim not asserted within that time period.
If applicable law prohibits a one-year limitation period for asserting
claims, the claim must be asserted within the shortest time period in excess of
one year that is permitted by applicable law. You and FGA may litigate in court only to
compel arbitration under these Terms, stay proceedings pending arbitration, or
to confirm, modify, vacate or enter judgment on the award rendered by the
arbitrator(s). You and FGA hereby consent to the exclusive jurisdiction of and
venue in the United States District Court for the Eastern District of
Pennsylvania or, if that court shall lack jurisdiction, to the Court of Common
Pleas situated in the Philadelphia County, Pennsylvania to enforce the
provisions of this Section and to resolve any disputes and claims cognizable in
court relating in any way, or arising out of, these Terms, the Services or your
use of the Services. The court, not the arbitrator, shall determine
arbitrability and enforce the arbitration agreements contained herein,
including the prohibition on consolidated arbitrations and class arbitration.
These Terms and all disputes and claims relating in any way to, or arising out
of, these Terms, the Services or your use of the Services shall be governed by
the laws of the Commonwealth of Pennsylvania and the Federal Arbitration Act,
without reference to choice of law principles.
b.
Complete Agreement. These Terms shall constitute the complete and exclusive agreement between
you and us. The Terms may not be modified by you except in a writing duly
signed by you and an authorized representative of FGA. If any provision herein
is held to be unenforceable for any reason, such provision shall be reformed
only to the extent necessary to make it enforceable, and such decision shall
not affect the enforceability of such provision under other circumstances, or
of the remaining provisions hereof under all circumstances.
14. CONTACT INFORMATION
FULL GAME
AHEAD
C/O Profit Accounting
9th Floor, Amtel Building
148 Des Voeux Road Central
Central
Hong Kong
Email: customer-service@full-game-ahead.com
LAGOON SOFTWARE
19D Mezza Business Hub
Domaine de Mont Calme
90905 Tamarin
Mauritius Island